SYSTEM STATUS: ONLINE

I keep enterprise identity, cloud and infrastructure in sync.

Currently working as a Cloud Support Engineer

MD Owais Junodi — Cloud Support Engineer at Tru Performance LLP, supporting the Covideo client. On any given day I'm somewhere between Google Workspace, Microsoft 365, and AWS — provisioning users, fixing SSO, or SSH'd into an EC2 box. Currently building toward Cloud & DevOps Engineering, with AI automation on the side.

3.5+ yrs · IT Operations → Cloud Support Pune, India

[ 01 · ABOUT ]

From ops tickets to cloud architecture

I started my career the way a lot of cloud engineers do — on the ground floor of IT Operations at IBM, resolving tickets, resetting accounts, and learning how large organizations actually run their technology day to day. That's where I picked up the instinct that still drives how I work: understand why a system is built the way it is before you touch it.

Today, as a Cloud Support Engineer at Tru Performance LLP, I support the Covideo client across a genuinely wide surface area — Google Workspace, Microsoft 365 and Entra ID, AWS infrastructure, Linux servers, Slack, SharePoint and Atlassian. I handle identity and access management, provisioning and deprovisioning, security and compliance tasks, and I write the internal documentation that keeps all of it repeatable.

I hold a B.Tech in Computer Engineering (2024) and a Diploma in Computer Engineering (2021). What I'm working on now is the next step: moving from supporting cloud systems to building and automating them — as a Cloud Engineer, then DevOps Engineer, with AI-driven automation as a specialty I'm actively growing into.

Based in
Pune, Maharashtra, India
Currently
Cloud Support Engineer, Tru Performance LLP
Client
Covideo (enterprise IT admin & cloud support)
Prior role
IT Operations Analyst, IBM
Education
B.Tech Computer Engineering, 2024
Next chapter
Cloud / DevOps Engineering, AI Automation

0

Years in IT & Cloud Support

0

Public GitHub Repositories

0

Enterprise Platforms Administered

0

Companies — IBM & Tru Performance

[ 02 · SKILLS ]

What I run day to day

Grouped the way I actually use them — as connected systems, not a list of buzzwords.

Cloud Platforms

  • AWS — EC2, IAM, S3, CloudFront, Lambda, Route 53, VPC
  • Microsoft Azure — Entra ID (Azure AD)
  • Google Workspace — Admin Console, Users & Groups, Gmail routing

Operating Systems

  • Linux server administration
  • Windows enterprise environments
  • macOS support

Identity & Access

  • IAM policy & role management
  • Entra ID user/group administration
  • MFA & authentication troubleshooting
  • User provisioning / deprovisioning lifecycle

Programming

  • Python — scripting & automation
  • Java
  • Git & GitHub version control

Networking

  • SSH & remote server administration
  • FTP / SFTP user & access setup
  • DNS fundamentals
  • VPN & basic network troubleshooting

Collaboration & Docs

  • Slack, SharePoint & Atlassian administration
  • Confluence-style SOP writing
  • IT asset & inventory management
  • VS Code

[ 03 · EXPERIENCE ]

Where I've worked

  1. CURRENT

    Cloud Support Engineer

    Tru Performance LLP · supporting client Covideo

    • Administer Google Workspace, Microsoft 365 and Entra ID accounts, groups and permissions for the client organization.
    • Manage AWS resources including EC2 instances, IAM roles/policies, S3, CloudFront, Route 53 and VPC networking.
    • Create and manage FTP/SFTP users on AWS-hosted Linux servers, and connect to EC2 instances over SSH for administration.
    • Own user provisioning and deprovisioning, MFA/authentication troubleshooting, and email routing configuration.
    • Administer Slack, SharePoint and Atlassian, and maintain the company's IT asset inventory.
    • Write internal SOPs and onboarding documentation in a Confluence-style knowledge base.
  2. PAST

    IT Operations Analyst

    IBM

    • Supported enterprise IT operations, building the fundamentals in ticketing, systems support and process discipline that everything since has built on.
    • Worked across Windows, macOS and Linux environments in a large, structured enterprise setting.

[ 04 · OPEN SOURCE ]

From my GitHub

Pulled live from github.com/Dark-Knight07 — 26 public repos in total. These are the ones that best show the range: cloud scripting, AI automation, and the web fundamentals everything else is built on.

ACTIVE Updated Jun 2026

Personal-Portfolio

A modern, responsive portfolio built with React, TypeScript and Vite — the predecessor to this site.

ReactTypeScriptVite
★ 0⑂ 0
View repository →
ACTIVE Updated Apr 2026

ai-job-agent

An autonomous AI job-outreach agent: a Telegram bot wired to Groq AI and Gmail automation to streamline job applications.

PythonGroq AITelegram Bot APIGmail API
★ 0⑂ 0
View repository →
COMPLETE Updated Jan 2025

EQIP9-Assignment

A Python script that lists the contents of an AWS S3 bucket using the AWS SDK — early hands-on AWS scripting.

PythonAWS S3boto3
★ 0⑂ 0
View repository →
COMPLETE Updated Nov 2024

Practice-Aws-

A hands-on AWS practice repository, built alongside Linux fundamentals while learning cloud infrastructure basics.

AWSLinux
★ 0⑂ 0
View repository →
2 STARS Updated Nov 2024

Build-Your-Own-Alexa

A Python voice assistant using speech recognition, text-to-speech and AWS Lambda hosting — an early dive into AI + cloud together.

PythonAWS LambdaSpeech Recognition
★ 2⑂ 0
View repository →
1 STAR Updated Aug 2023

Movie-App

A React movie browser with live search, built while learning component-based front-end development.

ReactCSS
★ 1⑂ 1
View repository →

See all 26 repositories on GitHub →

[ 05 · SHIPPED ]

Live & deployed

Real applications, deployed on Vercel and reachable right now — not mockups.

ai-job-agent-3al3.vercel.app

AI Job Outreach Agent

An autonomous agent that automates job outreach — Telegram bot, Groq AI reasoning, and Gmail sending working together.

PythonGroq AITelegram
personal-portfolio-mu-rouge.vercel.app

Personal Portfolio (v1)

My previous portfolio site — React, TypeScript and Vite — the version this site replaces.

ReactTypeScriptVite
cloud-point.vercel.app

Cloud Point — Weather Forecast

A simple, user-friendly weather forecast lookup for any location worldwide.

JavaScriptWeather API
chat-application-two-olive.vercel.app

Real-Time Chat Application

Real-time messaging powered by ChatEngine.io, exploring live communication patterns on the web.

JavaScriptChatEngine.io
quote-generator-one-bay.vercel.app

Quote Generator

An interactive React app serving up a collection of thought-provoking quotes.

ReactCSS
modern-website-mu.vercel.app

Modern Website — Where It Started

My very first website, built with plain HTML and CSS. Kept live deliberately — the starting point of the journey.

HTMLCSS

[ 06 · ROADMAP ]

Concept & learning projects

What I'm building next, to turn daily manual admin work into automated tooling. Marked honestly by status — nothing here is dressed up as more finished than it is.

CONCEPT Python · AWS SDK (boto3)

AWS SFTP User Provisioning Tool

Automates what I currently do by hand: creating SFTP users on AWS-hosted Linux servers, generating scoped keys, and locking each user to their own directory.

CONCEPT Python · Google Admin SDK · Microsoft Graph API

Cross-Platform User Lifecycle Automation

A single automation flow that provisions or deprovisions a user across Google Workspace and Microsoft 365/Entra ID at once.

IN PROGRESS Python · Terraform (learning)

Infrastructure-as-Code for EC2 Baseline

My first Terraform project: codifying the "standard" EC2 + VPC + IAM role setup so new environments can be spun up consistently.

CONCEPT Python · Claude API · Confluence API

AI-Assisted SOP & Knowledge Base Generator

Turns raw troubleshooting notes into structured, Confluence-ready SOPs — headings, tables, expected command output and troubleshooting.

CONCEPT Python · CloudWatch · Lambda

Lightweight Cloud Infrastructure Monitor

A small monitoring layer over EC2 and core AWS services with Slack alerting, to learn observability from the ground up.

CONCEPT Bash · Python

Linux Server Admin Toolkit

A collection of hardened scripts for disk/service health checks, user audits, and log triage — one toolkit instead of scattered one-off commands.

[ 07 · CERTIFICATIONS ]

Certifications

This shelf is intentionally empty — for now.

I'm currently studying toward my first cloud certification. This section is built to grow: each new certification drops in below as a card with the issuing body, date, and credential link.

AWS Certified Solutions Architect – Associate (in progress) Microsoft Certified: Azure Administrator Associate (planned) HashiCorp Certified: Terraform Associate (planned)

[ 08 · DOCUMENTATION ]

Documentation is part of the job, not an afterthought

Every environment I touch gets written down — not just for me, but for whoever's on call after me.

SOP Development

Step-by-step operating procedures for recurring admin tasks — user provisioning, SFTP setup, MFA resets — written so a new hire could follow them unassisted.

Knowledge Base Creation

Confluence-style internal docs with clear headings, expected command output, warnings and troubleshooting sections built in from the start.

IT Process Documentation

Onboarding/offboarding checklists and cross-platform runbooks that keep Google Workspace, Microsoft 365 and AWS processes consistent.

Technical Writing

Translating "how I fixed it" into "how anyone can fix it" — the same instinct that shapes how I explain things when learning something new myself.

[ 09 · MILESTONES ]

Milestones so far

  • 2021 Completed Diploma in Computer Engineering.
  • 2021 Started career at IBM as an IT Operations Analyst.
  • 2022 Opened a GitHub account and started shipping personal projects.
  • 2024 Completed B.Tech in Computer Engineering.
  • 2024 Moved into Cloud Support Engineering at Tru Performance LLP, taking on AWS, Entra ID and cross-platform identity administration for the Covideo account.
  • 2026 Shipped an autonomous AI job-outreach agent — Telegram, Groq AI and Gmail working together.
  • Now Building hands-on automation & IaC projects while preparing for cloud certification.

[ 10 · CONTACT ]

Let's talk cloud, DevOps, or your next hire

Open to Cloud Engineer, DevOps Engineer and related opportunities. The form below opens your email client — no backend, no data collected.